Objective: We sought to determine if online, case-based medical education with patient vignettes could improve the knowledge, competence and confidence of pharmacists related to CGM use and education.

Methods: The CME activity was a 15-minute interactive case study with pharmacist-patient vignettes featuring a patient initiating CGM. A repeated pairs pre-/post-assessment study design and chi-square test (P <.is considered significant) assessed educational effect, with Cohen’s d being used to assess educational impact (0.06-0.15 is a noticeable effect, 0.16-0.26 considerable, and >0.26 extensive) . The activity launched February 23, 2021 and data were collected through April 12, 2021.

Results: In total, 359 pharmacists were included in the analysis. Matched learner data indicate that overall, 64% improved their knowledge and competence from pre-to-post (P<.with extensive overall impact 0.96) . On a question-level: 49% of pharmacists (P<.01) improved knowledge of differences among available CGM systems in the US. 29% of pharmacists (P<.01) improved competence related to educating patients about time in range goals. 4% of pharmacists (P=NS; 87% were reinforced) improved competence related to patients education related to hypoglycemia as it relates to CGM use. Overall, 71% of pharmacists reported increased confidence in education patients on CGM use, for a total confidence shift of +89% for those with increased confidence.

Conclusion: This study demonstrates the success of an interactive case study directed at pharmacists on improving knowledge, competence and confidence related to CGM use. Case-based education with interactive polling questions and detailed explanations related to best choices should be employed more often to help pharmacists apply knowledge/skills into practice to expand their role on the healthcare team and improve patient management.


A.Larkin: None. J.Schrand: None. A.Le: None.


Developed through an Independent Educational Grant from Dexcom.

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