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Table 2 —

Process of care and satisfaction of intervention and control patients at baseline and at 24 months*

Baseline
24 months
Intervention patientsControl patientsPIntervention patientsControl patientsP
Clinical prevention 
 Prevention procedures (mean frequency) 3.1 2.9 0.24 3.4 3.0 0.02 
 Medication review (% every visit) 61.2 57.1 0.19 68.8 60.5 0.13 
 Retinal eye exam (% in last year) 60.6 62.2 0.72 67.9 63.5 0.27 
 Foot examination (% in last year) — — — 87.7 80.8 0.07 
 Microalbumin test (% in last year) — — — 59.2 44.7 0.04 
Use and helpfulness of patient education* 
 Written materials (% used and found helpful) 70.8 64.0 0.19 83.6 73.9 0.03 
 Classes (% used and found helpful) 39.6 27.3 0.008 62.5 24.1 0.0001 
 Face-to-face counseling (% used and found helpful) 65.7 58.6 0.16 76.6 59.1 0.0001 
Satisfaction 
 Medical care satisfaction (mean % excellent) 30.8 33.5 0.46 35.3 35.3 0.96 
 Diabetes care satisfaction (mean % very satisified) 50.9 57.4 0.19 61.3 53.7 0.10 
Baseline
24 months
Intervention patientsControl patientsPIntervention patientsControl patientsP
Clinical prevention 
 Prevention procedures (mean frequency) 3.1 2.9 0.24 3.4 3.0 0.02 
 Medication review (% every visit) 61.2 57.1 0.19 68.8 60.5 0.13 
 Retinal eye exam (% in last year) 60.6 62.2 0.72 67.9 63.5 0.27 
 Foot examination (% in last year) — — — 87.7 80.8 0.07 
 Microalbumin test (% in last year) — — — 59.2 44.7 0.04 
Use and helpfulness of patient education* 
 Written materials (% used and found helpful) 70.8 64.0 0.19 83.6 73.9 0.03 
 Classes (% used and found helpful) 39.6 27.3 0.008 62.5 24.1 0.0001 
 Face-to-face counseling (% used and found helpful) 65.7 58.6 0.16 76.6 59.1 0.0001 
Satisfaction 
 Medical care satisfaction (mean % excellent) 30.8 33.5 0.46 35.3 35.3 0.96 
 Diabetes care satisfaction (mean % very satisified) 50.9 57.4 0.19 61.3 53.7 0.10 
*

Unadjusted means or percentages reported at baseline. At 24 months, means/percentages are adjusted for chronic disease score, self-reported health, age, sex, and baseline value of outcome if available.

Mean reported frequency (never [1]–every visit [5]) of the following procedures: discussed urinary problems, foot care, dietary counseling, and exercise counseling;

registry data unavailable during baseline year.

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