Strategies suggested for mitigating risks to management of long-term conditions during national emergencies (23)
| Phase . | Suggested strategy . |
|---|---|
| Planning | • Collaboration, including the role of community-based partnerships |
| • Development of culturally adapted resources for people living with LTCs, including print and web-based educational materials and access to support telephone lines | |
| • Access to online self-management education programs | |
| • Monitoring for patients using prescription data on assessing adherence to medications | |
| • Proactive remote review of patients requiring care for LTCs and their possible needs if health care services are disrupted | |
| • Clear point of contact for patient care should disasters/emergencies occur | |
| • Improving identification and tracking mechanisms for people living with LTCs | |
| Response | • Triage and resource allocation |
| • Transfer of care to allied HCPs including nurses and pharmacists | |
| • Communication between different agencies | |
| • Business continuity plans for pharmacies, and consideration of 30-day supplies from pharmacists | |
| • Ensuring access to appropriate foods where supplies may be limited (for people with LTCs impacted by diet) | |
| • Dedicated patient transportation or mobile clinics for patients requiring in-person care who may be affected by transport difficulties | |
| • Continued guidance from patient support groups |
| Phase . | Suggested strategy . |
|---|---|
| Planning | • Collaboration, including the role of community-based partnerships |
| • Development of culturally adapted resources for people living with LTCs, including print and web-based educational materials and access to support telephone lines | |
| • Access to online self-management education programs | |
| • Monitoring for patients using prescription data on assessing adherence to medications | |
| • Proactive remote review of patients requiring care for LTCs and their possible needs if health care services are disrupted | |
| • Clear point of contact for patient care should disasters/emergencies occur | |
| • Improving identification and tracking mechanisms for people living with LTCs | |
| Response | • Triage and resource allocation |
| • Transfer of care to allied HCPs including nurses and pharmacists | |
| • Communication between different agencies | |
| • Business continuity plans for pharmacies, and consideration of 30-day supplies from pharmacists | |
| • Ensuring access to appropriate foods where supplies may be limited (for people with LTCs impacted by diet) | |
| • Dedicated patient transportation or mobile clinics for patients requiring in-person care who may be affected by transport difficulties | |
| • Continued guidance from patient support groups |
LTCs, long-term conditions.